Customer Terms of Service
September 4, 2026
These Customer Terms of Service (this “Agreement”) arebetween Shopsense, Inc., a Delaware corporation (“Shopsense”),and the business or organization agreeing to these terms and conditions inorder to use the Shopsense Product (“Customer”) and contain theterms and conditions governing Customer’s access to and use of the ShopsenseProduct.
1. Shopsense Product
1.1. Provision of Shopsense Product. Subject to this Agreement,Shopsense will make the Shopsense Product available to Customer pursuant tothis Agreement and the applicable Order Form, and hereby grants Customer anon-exclusive, non-transferable, non-sublicensable right to access and use theShopsense Product and the Shopsense Technology Output only for the purposesexpressly permitted under the applicable Order Form and Documentation duringthe subscription term, subject to any more restrictive licenses in thisAgreement or the Order Form.
1.2. Integration Activities. For each Order Form, the partiesagree to complete the integration of the Shopsense Product with the applicable CustomerOfferings as set forth in the Documentation. Customer will, as part of suchintegration, provide Shopsense with the Customer Inputs necessary for Shopsenseto complete such integration, and Shopsense will use the Customer Inputs tocomplete such integration.
1.3. Customer Responsibilities.
1.3.1. Cooperation and Access Security. Customer acknowledges thatShopsense’s provision of the Shopsense Product is dependent on Customerproviding all reasonably required cooperation, and Customer will provide allsuch cooperation in a diligent and timely manner. Customer will: (a) preventunauthorized access to or use of the Shopsense Product, maintain theconfidentiality and security of all account credentials, access tokens, andapplication programming interface keys, restrict their use to personnel andcontractors authorized to act on Customer’s behalf, remain responsible for allactivities conducted using Customer’s accounts or credentials, and notifyShopsense promptly of any unauthorized access or use or any other known orsuspected breach of security or misuse of the Shopsense Product; and (b) beresponsible for obtaining and maintaining any equipment, software, andancillary services needed to connect to, access, or otherwise use the ShopsenseProduct, including as set forth in the Documentation. Customer will be solelyresponsible for its failure to maintain such equipment, software, and services,and Shopsense will have no liability for such failure. As between the parties, Customeris responsible for the content and accuracy of Customer Inputs.
1.3.2. Product Listings. Customer will not place Product Listings adjacentto any content that: (a) promotes or contains content or activity that isdefamatory, false (e.g., fake news), deceptive, obscene, hateful (e.g. hatespeech), sexually explicit, violent (including the use of firearms),discriminatory, illegal, harmful, invasive of another’s privacy, threatening,abusive, harassing, or offensive; (b) contains, links to, uses, or otherwisecauses the downloading of any malicious code; or (c) artificially increasesimpression, click, or engagement behavior for the purpose of increasingadvertising or commerce revenue, including but not limited to, throughmade-for-advertising sites or automated or other invalid means.
1.4. Mutual Support. Each party will provide the other party withas-needed support (e.g., go-to-market, design, operational, basictroubleshooting, etc.) with respect to, in the case of Shopsense, the ShopsenseProduct or, in the case of Customer, the Customer Offerings, in each case bypersonnel who have been adequately trained for such purposes.
1.5. Personal Information. The parties agree not to send or sharewith each other personal information (as defined by applicable law, includingthe California Consumer Privacy Act of 2018) under this Agreement or otherwise,other than name and contact information of employees engaged in performing theparties’ obligations under this Agreement. Customer acknowledges that SearchInputs may contain personal information (as defined by applicable law, includingthe California Consumer Privacy Act of 2018 and its implementing regulations,as amended (the “CCPA”)) submitted by Users. To the extent Search Inputscontain personal information, Shopsense will process such personal informationas a service provider (as defined by the CCPA) solely on Customer's behalf andsolely for the purposes described in Section 3.5, and will not sell or sharesuch personal information or retain, use, or disclose it for any other purpose,except that Shopsense may de-identify personal information and use suchde-identified data as permitted under Section 3.5 and applicable law. Ifrequired by applicable law, the parties will enter into a separate dataprocessing agreement, which will control with respect to its subject matter.
1.5.1. ServiceProvider Terms. Customer discloses personal information contained in SearchInputs to Shopsense solely for the limited and specified purposes described inSections 1.5 and 3.5. With respect to such personal information, Shopsensewill: (a) not retain, use, or disclose it outside the direct businessrelationship between Shopsense and Customer; (b) not combine it with personalinformation received from or on behalf of another person, or collected fromShopsense’s own interaction with a consumer, except as permitted by the CCPA;(c) provide the same level of privacy protection required of businesses underthe CCPA; (d) notify Customer if Shopsense determines that it can no longermeet its obligations under the CCPA; and (e) upon Customer’s reasonable writtenrequest and receipt of information reasonably necessary to respond, providereasonable assistance to enable Customer to comply with consumer requests underthe CCPA. Subject to reasonable confidentiality and security restrictions,Customer may take reasonable and appropriate steps to verify that Shopsense’sprocessing is consistent with Customer’s obligations under the CCPA, includingby requesting relevant documentation, and, upon notice of unauthorized use, maytake reasonable and appropriate steps to stop and remediate such use. Shopsensemay use subcontractors to process such personal information, provided thatShopsense notifies Customer of such use and binds each such subcontractor by awritten contract that complies with applicable CCPA service-providerrequirements.
1.6. Customer Related Entities. Any affiliate of Customer willhave the right to enter into an Order Form executed by such affiliate andShopsense, and this Agreement will apply to each such Order Form as if such affiliatewere a signatory to this Agreement. With respect to such Order Forms, such affiliatebecomes a party to this Agreement and references to Customer in this Agreementare deemed to be references to such affiliate. Each Order Form is a separateobligation of the Customer entity that executes such Order Form, and no other Customerentity has any liability or obligation under such Order Form.
2. Payments
2.1. Payments and Reports. Shopsense shall invoice Customer forthe Shopsense Product specified in the applicable Order Form monthly in arrearswithin five (5) business days from the end of each calendar month. Customerwill pay each invoice within thirty (30) days of its receipt of that invoice.Fees owed will be based on Shopsense’s books and records. If Customer has a reasonablebasis to believe fees invoiced are inaccurate, it may notify Shopsense, and theparties will reasonably cooperate and share reporting and records in order toresolve the discrepancy. In the case of an underpayment, Shopsense will invoiceCustomer for the underpaid amounts, and in the case of an overpayment,Shopsense will reduce Customer’s next invoice by the overpayment (or if nofuture invoice is to be issued, will issue payment to Customer in a method asmutually agreed by the parties).
2.2. Taxes. Customer will pay all taxes (including excise, sales,use, consumption, value-added or withholding taxes), customs or import duties,or any other levies, tariffs, duties, or governmental fees that are due orpayable in connection with this Agreement (“Tax”), with the exception of taxes onShopsense’s net income. Each party agrees to cooperate in good faith withrespect to reasonable requests from the other party regarding Tax-relatedforms, documentation, or other information relating to this Agreement that maybe necessary or appropriate.
3. ProprietaryRights
3.1. Proprietary Rights. As between the parties, Shopsenseexclusively owns all right, title, and interest in and to the ShopsenseProduct, System Data, and Shopsense’s Confidential Information, and Customerexclusively owns all right, title, and interest in and to the Customer Offerings,Customer Inputs, and Customer’s Confidential Information. “System Data” means data collected by Shopsenseregarding the Shopsense Product that may be used to generate logs, statistics,or reports regarding the performance, availability, usage, integrity, orsecurity of the Shopsense Product.
3.2.Shopsense Technology and Shopsense Technology Output. In addition, and asbetween the parties and subject to the rights of Shopsense’s licensors,Shopsense retains all right, title, and interest in and to the ShopsenseTechnology and Shopsense Technology Output, including all models, software,application programming interfaces, product graphs, taxonomies, datasets,identifiers, embeddings, scores, rankings, methodologies, technology,improvements, and derivative works embodied in or used to provide ShopsenseTechnology or Shopsense Technology Output. Customer retains its ownership of CustomerInputs and, subject to Customer’s compliance with this Agreement, owns thecontent, applications, user interfaces, and other materials created by Customerthat incorporate Shopsense Technology Output; provided that such ownership doesnot include ownership of Shopsense Technology Output as a standalone asset orany right in Shopsense Technology or the underlying technology or data. Norights are granted to Customer except the limited rights expressly set forth inthis Agreement and the applicable Order Form.
3.3. Feedback. Customer may from time to time provide Shopsensesuggestions or comments for enhancements or improvements, new features orfunctionality, or other feedback (“Feedback”) with respect to the ShopsenseProduct. Shopsense will have full discretion to determine whether or not toproceed with the development of any requested enhancements, new features, orfunctionality. Shopsense will have the full, unencumbered right, without anyobligation to compensate or reimburse Customer, to use, incorporate, andotherwise fully exercise and exploit any such Feedback in connection with itsproducts and services. All Feedback is provided “AS IS” and Shopsense will notpublicly identify Customer as the source of Feedback without Customer’spermission.
3.4. Product Improvement and Aggregated Insights. Customer furtheragrees that, notwithstanding anything to the contrary in this Agreement,Shopsense is hereby granted the right to aggregate, collect, retain, andanalyze Customer Inputs and other information relating to the performance ofthe Shopsense Product and will be free (during and after the term hereof) touse such data and other information solely in an aggregated and anonymizedformat that does not identify Customer or any individual to provide and improveShopsense’s products and services and to share publicly aggregated andanonymized information and insights. In no event will Shopsense use Customer Inputsto train generally-available foundation artificial intelligence models.
3.5. Search Inputs. Notwithstanding anything to the contrary inthis Agreement, Customer grants Shopsense a non-exclusive, worldwide,royalty-free right to process, retain, and use Search Inputs: (a) to provide,maintain, secure, and support the Shopsense Product, including processingSearch Inputs to generate and return Shopsense Technology Output; and (b) toimprove the Shopsense Product and Shopsense's other products and services,provided that any such use for the benefit of Shopsense's other customers willbe solely in a de-identified and aggregated form that does not include personalinformation or identify Customer, any Customer Offering, or any individual.Shopsense will not associate Search Inputs with any identified or identifiableindividual or perform facial recognition on Search Inputs or generate or retainbiometric identifiers or biometric information from Search Inputs. As betweenthe parties, and subject to Shopsense's rights under this Section 3.5, Customerretains all right, title, and interest in and to Search Inputs.
4. Confidentiality;Restrictions
4.1. Confidentiality. Each receiving party agrees that it will usethe Confidential Information of the disclosing party solely in accordance withthe provisions of this Agreement, and it will not disclose the same to anythird party without the disclosing party’s prior written consent, except asotherwise expressly permitted hereunder. However, the receiving party maydisclose such Confidential Information: (a) to its employees and otherrepresentatives who have a need to know and are legally bound to keep suchinformation confidential by confidentiality obligations consistent with thoseof this Agreement; and (b) as required by law (in which case the receivingparty will provide the disclosing party with prior written notificationthereof, will provide the disclosing party with the opportunity to contest suchdisclosure, and will use its reasonable efforts to minimize such disclosure tothe extent permitted by applicable law). Neither party will disclose the termsof this Agreement to any third party, except that either party mayconfidentially disclose such terms to actual or potential lenders, investors,or acquirers.
4.2. Technology; Product Restrictions. Customer will not directlyor indirectly: (a) reverse engineer, decompile, disassemble, modify, or createderivative works of the Shopsense Product; (b) attempt to probe, scan, or testthe vulnerability of the Shopsense Product, breach the security orauthentication measures of the Shopsense Product without proper authorization,or willfully render any part of the Shopsense Product unusable; (c) use oraccess the Shopsense Product to develop, or assist in the development of, anyproduct, service, or feature (whether for commercial release or internal use)that competes with or may substitute for any product or service offered byShopsense, or engage in competitive analysis or benchmarking; (d) transfer,distribute, resell, lease, license, or assign the Shopsense Product orotherwise offer the Shopsense Product on a standalone basis; (e) otherwise usethe Shopsense Product in violation of applicable law (including any export law)or outside the scope expressly permitted hereunder and in the applicable OrderForm; or (f) remove, alter, or obscure any proprietary notice included in theShopsense Product, Shopsense Technology, or Shopsense Technology Output.
4.3.Shopsense Technology Data and Access Restrictions. Withoutlimiting the restrictions above, Customer will not, and will not permit anythird party to: (a) sell, resell, sublicense, distribute, disclose, makeavailable, or otherwise commercialize Shopsense Technology or any ShopsenseTechnology Output, except to the extent that Shopsense Technology Output isincorporated into a Customer Offering as otherwise authorized under thisAgreement or other use expressly permitted in the applicable Order Form; (b)copy, scrape, bulk extract, systematically download, retain, or cache ShopsenseTechnology Output except as expressly permitted in the Documentation orapplicable Order Form, and except for transient processing and retentionreasonably necessary to deliver Shopsense Technology Output to Users inresponse to a specific request; (c) use Shopsense Technology Output to create,populate, reconstruct, maintain, enrich,or otherwise modify or improve any standalone or competing data asset or dataservice, including any product catalog, product graph, knowledge graph,taxonomy, dataset, or database except as expressly permitted in the applicableOrder Form; (d) share any account credentials, access tokens, or applicationprogramming interface keys with any unauthorized person; or (e) circumvent orattempt to circumvent any usage limit, rate limit, access control, or othertechnical restriction.
4.4.AI and Competitive Use Restrictions. Customer will not, and will notpermit any third party to: (a) use Shopsense Technology, Shopsense Technology Output,or any results of an evaluation of Shopsense Technology to train, fine-tune,distill, validate, test, or otherwise develop or improve any machine learningmodel, artificial intelligence system, data service, or product or service thatcompetes with or may substitute for Shopsense Technology or any other Shopsenseproduct or service; (b) use Shopsense Technology or Shopsense Technology Outputfor competitive intelligence or for the benefit of a competitor of Shopsense;or (c) publish or disclose any benchmark, evaluation, or comparative analysisrelating to Shopsense Technology without Shopsense’s prior written consent. Customermay conduct internal evaluations of Shopsense Technology solely to assess ShopsenseTechnology for a use permitted under this Agreement and the applicable OrderForm, provided that the results are kept confidential and are not used for anypurpose prohibited by this Section. Without limiting the foregoing,Customer will not permit any provider of an artificial intelligence (“AI”)service through which Customer accesses or processes Shopsense Technology or ShopsenseTechnology Output to use Shopsense Technology or Shopsense Technology Output totrain, fine-tune, or improve any model, except for transient processingnecessary to deliver responses to Users.
4.5. Injunctive Relief. In the event of actual or threatenedbreach of the provisions of this Section, Shopsense will be entitled to seekimmediate injunctive and other equitable relief, without waiving any otherrights or remedies available to it.
5. Warrantiesand Disclaimers
5.1. Mutual. Each party warrants that it has the legal power andauthority to enter into this Agreement. Each party agrees to comply with itsrespective obligations under applicable law, rules, and regulations (includingprivacy law).
5.2. Customer. Customer warrants that: (a) the Customer Inputs,including Shopsense’s use of Customer Inputs as authorized under this Agreement,comply with all applicable laws, rules, and regulations; (b) it has all rightsnecessary to provide any information, data, properties, or other materials thatit provides hereunder, including Customer Inputs, and to permit Shopsense touse the same as contemplated hereunder; (c) it will use industry-standardmeasures to avoid introducing viruses or other malicious code into theShopsense Product; (d) the Customer Inputs will not include personalinformation (as defined by applicable law, including the California ConsumerPrivacy Act of 2018); and (e) it will maintain a privacy policy that accuratelydiscloses the collection and processing of Search Inputs, and will provide allnotices and obtain all consents required by applicable law for Shopsense's provisionof the Shopsense Product and processing of Search Inputs as contemplated bythis Agreement.
5.3. DISCLAIMERS. EXCEPT AS EXPRESSLY SET FORTH HEREIN, (A) EACHPARTY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDINGWARRANTIES OF MERCHANTABILITY, TITLE, NON-INFRINGEMENT, AND FITNESS FOR APARTICULAR PURPOSE; AND (B) THE SHOPSENSE PRODUCT IS PROVIDED “AS IS” AND “ASAVAILABLE” AND SHOPSENSE DOES NOT REPRESENT OR WARRANT THAT THE SHOPSENSEPRODUCT WILL BE ERROR-FREE OR GENERATE ANY PARTICULAR AMOUNT OF REVENUE.SHOPSENSE IS NOT RESPONSIBLE OR LIABLE FOR ANY THIRD PARTY PLATFORMS AND DOESNOT GUARANTEE THE CONTINUED AVAILABILITY THEREOF OR ANY BUSINESS, COMMERCIAL,OR OTHER RESULT FROM USE OF THE SHOPSENSE PRODUCT.
6. Indemnification. Customer will defend Shopsenseagainst any claim, demand, suit, or proceeding (“Claim”) made or brought against Shopsenseby a third party arising out of: (a) the Customer Offerings; (b) violation ofthis Agreement, including use of the Shopsense Product by Customer not inaccordance with this Agreement; (c) modification of the Shopsense Product by oron behalf of Customer; (d) Customer Inputs; and (e) Search Inputs, and Customerwill indemnify Shopsense for any damages finally awarded against Shopsense (orany settlement approved by Customer) in connection with any such Claim.
7. Limitationof Liability. EXCEPT FOR A PARTY’S INDEMNIFICATION OBLIGATIONS OR CUSTOMER’S BREACHOF SECTION 4 (CONFIDENTIALITY; RESTRICTIONS), TO THE MAXIMUM EXTENT PERMITTEDUNDER APPLICABLE LAW, UNDER NO LEGAL THEORY, WHETHER IN TORT, CONTRACT, OROTHERWISE, WILL EITHER PARTY BE LIABLE TO THE OTHER UNDER THIS AGREEMENT FOR:(A) ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES,INCLUDING DAMAGES FOR LOSS OF USE, LOST PROFITS, OR INTERRUPTION OF BUSINESS,EVEN IF INFORMED OF THEIR POSSIBILITY IN ADVANCE; OR (B) ANY AGGREGATELIABILITY IN EXCESS OF THE AMOUNTS PAID AND/OR PAYABLE BY CUSTOMER TO SHOPSENSEUNDER THE APPLICABLE ORDER FORM DURING THE TWELVE (12) MONTHS PRECEDING THECLAIM.
8. Termination
8.1. Term. The term of this Agreement will commence on the date Customerfirst accesses or uses the Shopsense Product and will continue until terminatedas set forth below. If Customer and Shopsense have executed an Order Form, theterm will commence on the Effective Date stated therein.
8.2. Termination. Each party may terminate this Agreement uponwritten notice to the other party if there are no Order Forms then in effect.Each party may also terminate this Agreement or the applicable Order Form uponwritten notice: (a) in the event that the other party commits any materialbreach of this Agreement or the applicable Order Form and fails to remedy suchbreach within thirty (30) days after written notice of such breach; or (b)subject to applicable law, upon the other party’s liquidation, commencement ofdissolution proceedings, or assignment of substantially all its assets for thebenefit of creditors, or if the other party becomes the subject of bankruptcyor similar proceeding that is not dismissed within sixty (60) days.
8.3.Effect of Expiration or Termination for Shopsense Technology. Uponexpiration or termination of an Order Form that includes Shopsense Technology:(a) Customer’s rights to access and use Shopsense Technology and ShopsenseTechnology Output under that Order Form will immediately terminate, andShopsense may disable all related accounts, credentials, access tokens, andapplication programming interface keys; (b) Customer will immediately ceaseaccessing Shopsense Technology and using Shopsense Technology Output, except asexpressly permitted below; (c) within thirty (30) days, Customer will deleteall raw, cached, or separately stored Shopsense Technology Output in itspossession or control and, upon Shopsense’s written request, certify suchdeletion in writing; and (d) Shopsense will have no obligation to providecontinued access to, maintenance of, updates to, or replacements for any ShopsenseTechnology Output. Customer may continue to use Shopsense Technology Outputthat, before expiration or termination, was incorporated into Customer Offeringsin accordance with this Agreement, solely as so incorporated and not as astandalone dataset or service; provided that this limited right will not applyfollowing termination for Customer’s breach of this Agreement or if continueduse would violate applicable law or third-party rights. Shopsense Technology Outputretained solely in routine backup systems need not be deleted until deleted inthe ordinary course, provided that it is not accessed or used for any otherpurpose.
8.4. Survival. Upon expiration or termination of this Agreement:(a) all rights and obligations will immediately terminate except that any termsor conditions that by their nature should survive such expiration ortermination will survive, including the terms and conditions relating topayment, proprietary rights, confidentiality, technology restrictions, ShopsenseTechnology-related restrictions, post-termination obligations, disclaimers,indemnification, limitations of liability, termination, and the generalprovisions below; and (b) each receiving party will return or destroy, at thedisclosing party’s option, any Confidential Information of such disclosingparty in the receiving party’s possession or control.
9. General
9.1. Miscellaneous. This Agreement constitutes the entireagreement between the parties and supersedes all prior and contemporaneousagreements, proposals, or representations, written or oral, concerning itssubject matter except as agreed and executed by the parties in an Order Form,or in written agreements expressly accepted and executed by both parties. ThisAgreement will be governed by the laws of the State of California, withoutregard to its conflict of law principles to the contrary. This Agreement willnot be governed by the United Nations Convention on Contracts for theInternational Sale of Goods. If any provision of this Agreement is held to beunlawful, void, or for any reason unenforceable, that provision will be deemedseverable and will not affect the validity and enforceability of the remainingprovisions. No failure or delay by a party in exercising any right, power, orprivilege under this Agreement will operate as a waiver thereof, and any waivermust be set forth in a signed writing. Customer agrees that, except asotherwise provided under this Agreement, all notices and other communicationsmay be sent to Customer by e-mail to the email address in Customer’s accountsettings. Customer must send Shopsense all notices and other communicationsrelating to Shopsense, the Shopsense Product, or this Agreement by using theContact Us link found on Shopsense’s website as well as emailingnotice@shopsense.ai. The parties are independent contractors and this Agreementdoes not create a partnership, franchise, joint venture, agency, fiduciary, oremployment relationship between the parties. There are no third partybeneficiaries to this Agreement. Shopsense may assign or transfer this Agreement,in whole or in part, without restriction, provided the assignee agrees to befully bound by this Agreement. Shopsense may modify any of the terms andconditions contained in this Agreement at any time and in its discretion byposting a change notice or a new agreement on its website which will becomeeffective as of the date of such posting. Shopsense reserves the right tomodify or discontinue offering all or any part of the Shopsense Product at anytime without notice. Customer acknowledges and agrees that Shopsense may usesubcontractors to provide the Shopsense Product and perform its obligationsunder this Agreement. In this Agreement, “including” means “including withoutlimitation”.
9.2.Force Majeure. Shopsense will not be liable for any failure or delay inperforming under this Agreement, including providing access to the ShopsenseProduct, caused by events beyond its reasonable control, including acts of war,terrorism, natural disasters, labor interruptions, failures of communicationsor utilities, disease, or the unavailability of third-party data sources orservices.
9.3.Order of Precedence. In the event of any conflict between the documentsthat make up this Agreement, the documents will control in the following order:(a) the Order Form; (b) this Agreement; and (c) the Documentation.
10. Definitions.The following terms, when used in this Agreement, will have the followingmeanings:
10.1. “Confidential Information” means any information disclosed byeither party that is marked or otherwise designated as confidential orproprietary or that should otherwise be reasonably understood to beconfidential in light of the nature of the information and the circumstances surroundingdisclosure. However, “Confidential Information” will not include anyinformation that: (a) is in the public domain through no fault of the receivingparty; (b) was properly known to the receiving party, without restriction,prior to disclosure by the disclosing party; (c) was properly disclosed to thereceiving party, without restriction, by another person with the legalauthority to do so; or (d) is independently developed by the receiving partywithout use of or reference to the disclosing party’s Confidential Information.
10.2. “Documentation” means Shopsense’s usagedocumentation for the Shopsense Product.
10.3. “Order Form” means an order form or other similardocument that sets forth the specific Shopsense Product to which Customer receivesaccess, fees to be paid to Shopsense, the Customer Offerings which may include ShopsenseTechnology Output, and the subscription term, and that references thisAgreement and is executed by the parties.
10.4. “Product Listings” means any product result or recommendation, offer, image, price,description, or link returned by the Shopsense Product, whether or notsponsored or paid.
10.5. “Customer Inputs” means any and all data, content, andmaterials shared by or on behalf of Customer to Shopsense, whether to enableintegration of the applicable Customer Offerings with the Shopsense Product orfor analysis or processing by the Shopsense Product in order to generate ShopsenseTechnology Output, excluding Search Inputs.
10.6. “Customer Offerings” means any product, service, orexperience that Customer operates or makes available to its Users, includingany website, mobile, or desktop application, AI assistant, agent, orconversational interface, internal tool, or other digital product orexperience, whether operated by Customer or on its behalf and regardless ofwhere it is hosted or deployed.
10.7. “Shopsense Product” means the products and servicesidentified in an applicable Order Form and made available by Shopsense underthis Agreement.
10.8."Shopsense Technology" means the proprietary models,software, data, and other technology used or made available by Shopsense inconnection with any Shopsense Product.
10.9.“Shopsense Technology Output” means any Product Listings, data,results, responses, recommendations, classifications, product matches,identifiers, scores, rankings, metadata, or other information generated by orreturned from the Shopsense Technology. Shopsense Technology Output does notinclude Search Inputs or Customer Inputs, even when they are reflected orreproduced in a response.
10.10. “Search Inputs” means queries, images, and othercontent submitted by or on behalf of Users to the Shopsense Product, regardlessof whether such functionality is accessed through a Customer Offering or anyother interface through which the Shopsense Product is made available.
10.11. “User” means any user of a Customer Offering thatinteracts with the Shopsense Product via such Customer Offering.